Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how Shenzhen Chikin Automation Equipment Co.,Ltd. collects, uses, protects, and manages information submitted through this B2B website and related business communications.

Last updated: September 17, 2026

Overview

ChiKin Automation is a B2B supplier of PCB manufacturing automation equipment and related technical solutions. Our website is designed for business inquiries, product research, service communication, and quotation discussions.

We do not operate this website as a consumer shopping site. The website does not require visitors to use an online shopping cart or complete online payment in order to request information from us. Any commercial arrangement is handled through direct business communication, quotation review, purchase documentation, and agreed contract terms.

Information we collect

We may collect information that you choose to provide when you contact us, submit an inquiry, request technical support, or communicate with our team.

Business contact details, such as name, company name, work email, phone number, country or region, and preferred contact method.
Inquiry details, such as equipment interests, PCB production requirements, project timelines, service needs, and message content.
Files or technical materials you voluntarily upload or send to help us understand your manufacturing requirements.
Basic website usage data, such as pages visited, browser type, device information, referral source, and analytics data used to improve website performance.

How we use information

We use business information only for legitimate B2B purposes connected with our products, services, and customer support.

To respond to inquiries, provide product information, arrange technical communication, and prepare quotation-related follow-up.
To understand project requirements and recommend suitable PCB drilling, routing, milling, laser cutting, V-CUT, or auxiliary automation solutions.
To improve our website content, product presentation, service process, and communication quality.
To maintain records required for business administration, compliance, dispute prevention, and customer relationship management.

Sharing, storage, and security

We do not sell business contact information. We may share necessary information only with trusted service providers, logistics or technical partners, professional advisers, or authorities when required to support a legitimate business process or comply with applicable obligations.

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so we encourage you not to submit confidential production secrets unless they are necessary for a quotation or technical review.

Your choices and contact options

You may ask us to update, correct, or delete business contact information where legally and operationally appropriate. You may also choose not to provide optional information, although this may limit our ability to evaluate your technical requirements.

If you have questions about this Privacy Policy or how we handle information, please contact us by email. We will review reasonable requests and respond according to applicable business and legal requirements.